Autism Helpline

0845 070 4004

The National Autistic Society (NAS) Autism Helpline provides impartial, confidential information, advice and support for people with autism spectrum disorders, their families, professionals, researchers and students.  

• All calls charged at local rate and will cost no more than 4p per minute from BT landlines. Calls from mobile phones may cost more.
• Offers an interpreting service in over 120 different languages to callers using landline telephones in the UK.
• Minicom service: 0845 070 4003.
• Please use the 'Contact us' form at the bottom of this page if you need to contact us outside these hours or if you prefer not to use the telephone.
• Postal service: Autism Helpline, The National Autistic Society, 393 City Road, London, EC1V 1NG.
• We aim to reply to all email and written enquiries within 10 working days.

Services provided by the Helpline:

Autism Helpline: service for people with ASDs and their families The Autism Helpline provides impartial and confidential information, advice and support to people with autism (including Asperger syndrome) and their families. Helpline advisers are able to talk about the range of autism spectrum disorders (ASDs) and related issues in depth. Autism Helpline: service for professionals, researchers and students The Information Centre provides a range of information services of interest to professionals and students including a free enquiry service, information packs for different professions and information sheets on specific topics. Community Care Service Our community care case worker offers advice and information about community care issues, including finding out what help you can get from your local social services department. Welfare rights service Our Autism Helpline operates a welfare rights service, providing advice and support in all aspects of social security benefit entitlement (includes advice on entitlements, help with completing claim forms and what to do if you think a decision is wrong). Telephone interpretation service Our Autism Helpline offers a telephone interpretation service to callers from the UK whose first language is not English. Helpline email service [Reply given] Our online advice and information service for parents, people with autism and Asperger syndrome, professionals working with or for people with autism and/or their families, researchers, etc. We aim to give a response within ten working days. Information on financial issues from the Autism Helpline The NAS has been working with the Financial Services Authority and our Helpline team has received training on financial issues. call us if you have a question about money matters such as paying bills, opening bank accounts, managing debt, and saving or borrowing money.

Related resources

• A-Z list of NAS information sheets
  
• Autism Helpline booklets